Comments on: Direct Hotel Booking vs. Third-Party Hotel Booking

By: Chad

Chad — Wed, 25 Jun 2025 21:29:59 +0000

Sometimes 3rd parties offer features the hotel sites don’t such as fully refundable deposit up until the last minute. Sometimes the hotel’s site has a package you like that you can’t get at a 3rd party.

By: Tanya

Tanya — Tue, 24 Jun 2025 21:30:24 +0000

I wouldn’t use Trivago based on this ad alone. So annoying

By: Amanda

Amanda — Tue, 24 Jun 2025 20:27:10 +0000

3rd party booking engines charge properties a hefty commission, up to 30% which is passed on to consumer. So booking direct is the best option.

By: Don Conibear

Don Conibear — Tue, 24 Jun 2025 18:26:40 +0000

I usually use 3rd party app to get the price, and contact the hotel directly to see if they will match or beat it. Often, hotels will match prices, and have better cancellation policy. At check in I’ll ask hotel to tempt me with a better room. I’ve been able to get some amazing upgraded rooms for much less up charge than if I had booked better room originally.

By: Bill

Bill — Tue, 24 Jun 2025 17:28:54 +0000

I rarely book using a 3rd party. Through work travel I’ve amassed points through a couple of major chains and like to keep accumulating. Also, with few exceptions, I normally get acceptable pricing from the hotel directly. Lastly, horror stories about what happens when something goes wrong with a booking made through a 3rd party concern me. Booking direct means I don’t have the hotel and the 3rd party blaming each other and leaving the guest stuck.